Service center: 80000600 (toll free)


Click & Pick means that your order via the My Bakery app is waiting for you, ready to pick up and go. Quickly. You've already paid online, so you don't have to go through the checkout. You walk in, say hello, walk out, and enjoy.

You select the products from the available menu and set the pickup point and time.
You make a stop and pick up the bag with your order.

You can order up to 24 hours in advance and save your order so that it is ready for the next time. The service is available all 7 days a week. So you don't have to be late in the morning, rush on your lunch break or miss a moment of your weekend walk.

*The service is available for pickup from specific bakeries and is valid for specific products.

Frequently asked questions

What does Click & Pick offer me?

Safety, time-saving, convenience. With the Click & Pick service, your purchases are made “in a flash”, since you order and pay online and simply make a quick stop for pick-up at the store. So you don’t have to wait when you’re in a hurry.

How do I order?

By entering the app, click on the click & pick icon.

What days and hours does the service work?

The service operates Monday-Sunday, 07.00-21.00 (with the exception of the point in the “Trippides” building in Limassol where the service is available from 9:00-17:00).

Can I pick up my order from any Zorbas bakery?

The Click & Pick service is available at specific bakeries. See here the Click & Pick points.

Can I order other products besides those on the menu?

We only accept orders for products on the menu to be able to serve all customers on time.

How long does it take to prepare the order?

The minimum time needed to prepare the order is 20 minutes.

How can I pay for my order?

Online, by card.

How do I pick up my order?

Your order will be ready for pickup at a specific marked location inside the bakery.

How do I know that the products in my order will be fresh?

The products available through this service, like all our products, are freshly baked. If your order includes coffee, it will be prepared minutes before your arrival.

Can I remove/add products after the order is completed?

You will be able to add products to your order during your visit to the store.

Ιf you want to remove products, you can do so but we cannot refund your money. We will be able to offer you other products of equal value or alternatively credit the equivalent amount in cashback to your My Bakery account.

Can I cancel the order/payment?

Unfortunately, orders that have been completed cannot be cancelled.

Can I earn cashback?

Yes, of course.

Is there a minimum order cost?

There is a minimum order cost of 2€.

Can I order for the next few days?

Orders can only be placed for the next day.

Can I check the products in my order and then pay?

Yes, with the help of the store manager.

Can I change the products of my order in the shop (if I don't like the shape, or baking)?

It can be replaced with the same product. For example, if you want to change a Thessaloniki koulouri with a Thessaloniki koulouri with superfoods, then a change cannot be made because it is a different product.

Can I delay picking up my order from the agreed time?

If your order includes coffee, there is a chance that it will be spoiled (for example, the ice cubes will melt).

Can another person pick up my order?

Yes, if the order details are mentioned in the shop.

Can I order for another person?

Yes, you can note in the comments the details of the person who will receive the order. In this case, the order will be paid normally Online.

Can I place more than 1 order for pickup from different stores?

Yes, you will provide the details of the people who will be picking up the orders and the stores from which they will be picked up. As many orders can be placed from the same account as you wish, you will simply select the correct store at the beginning of each order.

Does the multi-child discount apply?

No, the multi-child discount does not apply, because you need to show the relevant card.

Are the offers through MBC valid?

Yes, all offers are normally valid.